Fiber Services Technician

Posted: 03/31/2024

Job Description: 
We are seeking a highly organized and detail-oriented individual to join our team as a Fiber Services Technician. This position will include work system-wide to help install and maintain our fiber-to-the-premise network. The position will report to the Bloomfield fiber office and must live within a 30-minute drive of this office. 

Responsibilities: 
- Install new fiber services inside premises
- Troubleshoot and repair existing fiber services
- Work efficiently between multiple programs, devices, and service order processes to complete work
- Adapt to circumstances and handle multiple tasks in a team environment

Abilities: 
- Organized, detail-oriented, and a self-starter
- Strong communication and coordination skills
- Ability to multitask efficiently
- Ability to work with individuals of various personality traits
- Adaptability to changing business circumstances

Skills: 
- Work in and around homes/businesses using tools, drills, equipment to install from outside to inside
- Both indoor and outdoor work
- Class E license required for employment and operation of service vehicle
- Calm, steady bearing with courteous manners
- Clean, tidy workmanship. Results must suit the end-user
- Effective clear communication skills
- Ability to work effectively under pressure

Knowledge: 
- Basic knowledge of internet-to-home services
- Basic knowledge of home wiring and construction
- General knowledge of Wi-Fi and home network installations and troubleshooting
- Must stay current with changes in SEMO Electric/GoSEMO Fiber computer programs, policies, and procedures

Required Skills: 
- Ability to climb ladders, working in and around homes/businesses to run wire, hang equipment, enter crawl-spaces and attics to add networking wire/equipment as necessary
- Strong attention to detail
- Effective verbal and written communication skills
- Willingness to attend necessary training and skills development

Any qualified employee wishing to apply for this position should submit their request via email along with their cover letter and resume to humanresources@gosemo.com by 5:00PM, Friday, April 12th.